Testimonials

Below you may find some reviews from our customers along with our local preferred business partners.

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Google Reviews

Cameron Snider
Cameron Snider
20:55 14 Oct 19
I must say that Pet Stop of Cincinnati has been a member of our family for over 9 years - they installed the fence and have been a trusted partner. Our Golden, Bella, is now 9 years old - loving part of our family - thank you Pet Stop!read more
Dawnielle Foussard
Dawnielle Foussard
14:48 25 Jul 19
My boss has multiple collars through Pet Stop and setting everything up and any time questions arise, they are always friendly, patient and willing to help!read more
Jen Ferone
Jen Ferone
19:54 01 Jul 19
I stopped out to get new collars and test the receivers. Carly was very polite, knowledgeable, and helpful. Thanks for your help!read more
Hamilton Janet
Hamilton Janet
20:35 18 Jun 19
Awesome service! Tim came out and repaired my system in the pouring rain! I totally expected to have my appointment cancelled. But he was willing to get my system fixed even though it was nasty out. I even told him we can schedule this for another day. But he got my system up and running. Can’t ask for better service. Can’t imagine too many people would willingly work in this weather. I have had nothing but excellent service for the last 20 years. Janet H.read more
Rhonda DoubleU
Rhonda DoubleU
16:59 18 Apr 19
We've had one of their fences for just shy of 10 years now. We went with Pet Stop because they were significantly more affordable than their main competitor. At the time I was concerned this might mean a reduction in service, but the price difference made it worth the risk. Boy, I made the right choice! The fence system works perfectly, exactly as designed. It has multiple settings so the dogs don't have to get more correction than they can take. You can also increase or decrease the correction field around the boundary lines. When the fence was installed, Pet Stop staff taught us how to train the dog to it. We walked our pup around the yard boundaries & with every "beep" we would pull him backwards into the yard & say "no!". At that point, he wasn't getting any correction other than the audible alert & us pulling him back. They caution you on a few things that might go wrong during training, so you know to look for them & how to respond. My now 100 lb dog still doesn't get anywhere near the boundary, & responds immediately to just the beep, so he never gets a physical correction. In 10 years we have replaced the collar receiver one time, and the circuit board on the main unit once. A couple of times the lines were cut by landscapers. Each time failures weren't caused by people, they have honored the warranty & fixed things for little or no charge. Recently, our line was cut multiple times by a lawn aeration. Unfortunately there was no saving the original line (which still worked perfectly). They sent a guy out named Jeff who, to my knowledge, was just there to give an estimate & we would have the repair made at a later time. But as soon as I approved the repair, he went to work & installed the new line the same day! I could not have been more pleasantly surprised! Bonus: He was a dog & people person with a pleasant demeanor. I really appreciate the great product & service this company provides & hope to be doing business with them for the next decade, as we plan to add a new dog soon. Jeff said to just call them when it's time to train the new addition & they'll come out & mark the lines so the new guy doesn't have to "use the force" to figure out where the boundaries are.read more
Justin Russell
Justin Russell
18:34 11 Apr 19
Jeff S. was great and personable; he knew exactly what to do and fix the break. He was quick and efficient. Plus, cleaned up all the mess from the previous and first install. This company travels to you and is very reasonable. I am grateful to have a happy pup that has her yard back to run, back, and jump to expel her energy she will now be able to sleep better.read more
Alexis McDonald
Alexis McDonald
16:44 20 Feb 19
Our dog Manny does wonderful on the PetStop fence and Tim was great again! This was our second installation and he did a great job at our new house and was quick which is a bonus. Thanks Tim!read more
Guenter Gross
Guenter Gross
15:59 18 Jan 19
We installed an electronic pet fence in 2008 on a two-acre property to confine three dogs. The system worked flawlessly until December 2018 when a large power surge damaged the transmitter. Pet Stop of Cincinnati was extremely helpful in discussing the problem and sending a new transmitter board overnight. Installation takes 5-10 minutes. We have high confidence in this system. After a short training period, none of our dogs has crossed the barrier in 10 years. Guenter W. Gross 1051 Turquoise Lane Oak Point, Texasread more
Amber Lee
Amber Lee
14:20 05 Jul 18
As a pet parent , I have witnessed first hand the wonders of this product. I have been on site with the technician for multiple jobs and would highly recommend PetStop pet fencing. Not only does this product keep your furry family safe , it allows peace of mind. The technician and new office staff are also a part of the experience. They are all pet lovers whom are more than happy to help you and your pet !! They will do what it takes to keep you happy and your pet safe!read more
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